Yesterday I mentioned how much I love Harvard Business Review, and I was reminded of how true that is today after reading Amy Edmonson’s article, The Competitive Imperative of Learning, in this month’s issue. Her article contrasts those organizations focused soley on executing business strategies and those that execute with a conscious desire to learn [...]
Filed under: continuous improvement, learning | 1 Comment »
When I moved from Grand Rapids to Chicago back in the late nineties, I was blessed to meet someone that changed the course of my career. Deb is a veteran salesperson, greatly respected for both her talents and her character. Over time, she began to mentor me (although I’m not sure I ever called her [...]
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Someone once told me that if I want to fix something mechanical (not my forte), that I should stare at it for at least a full minute. That advice has helped me much more than my Time/Life Homeowners Fix It book that sits on my bookshelf. By staring at whatever I’m trying to fix, I can [...]
Filed under: continuous improvement, faith, learning | 1 Comment »
I recently got reading yet another article about the generational dynamics happening within today’s workplace. It seems that this is the topic-du-jour right now, and on one hand I’m sick of reading about it, but on the other hand I’m fascinated by it. With millions of Baby Boomers exiting the workforce and only about half as many Gen [...]
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Much is being written these days about organizational storytelling - using stories in the course of the workday to communicate key ideas. I couldn’t be happier about this. When I first started in sales I couldn’t stand the idea of rattling off a bunch of product feature & benefit information while a customer just stood there. Fortunately, [...]
Filed under: Article/book Review, Current Events, co-workers, continuous improvement, learning | 1 Comment »
Happy Monday! I hope each of you had a blessed and reflective Easter. I was reminded by a very fine sermon at our church that the resurrection is just as important as the cross. Jesus died for our sins on the cross, but resurrection became real for us three days later. I’m glad that God is still in the resurrection [...]
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A few weeks ago I began to contemplate just how much about our business I don’t know. I’ve spent most of my career in marketing and sales, but when I look back on all of the topics I enjoyed studying in grad school - operations, finance, organizational behavior, human resources - I know far too little [...]
Filed under: co-workers, learning | 1 Comment »
